Frequently Asked Questions

Does Hale Nohea accept Males and Females
Yes, Hale Nohea gladly accepts both males and females.

What kind of insurance does Hale Nohea accept
Hale Nohea is a private facility that accepts both Private Pay and Long Term Care insurance (check with your agent about eligibility requirements). We do not accept Medicaid.

What is the cost per month
Here at Hale Nohea, we provide only the best for your loved one. Each meal is carefully planned and balanced, each activity tailored for each resident's daily success, and each life story learned so to better understand each unique individual. Great care is used when staff is selected and the resident to staff ratio is high due to the nature of our resident's unique needs. Our facility ranges in price depending on our resident's room and level of care. Our price ranges are $9000-$12,500 per month plus Hawaii GE tax 4.712%.

Is Hale Nohea Wheelchair accessible
Yes. Hale Nohea can accommodate wheelchairs due to being equipped with an elevator, walk-in showers, and easily accessible outdoor yard where our emergency fire escape is located. We are licensed to take ambulatory and non-ambulatory residents. Our non-ambulatory residents must occupy one of the three second level rooms. This is due to fire code. Our emergency fire exit ramp is located on the second level and is accessible by wheelchair. Those residing on the third level need to be ambulatory in order to use the exterior staircase in the event of a fire. Safety is the priority in our facility. Therefore, all stair entryways (minus fire exits) are gated and all exits are monitored by electronic chimes that sound throughout the house. Our safety procedure dictates that a staff member must always assist all residents when ascending or descending elevator or stairs.

What range and type of care does Hale Nohea provide
Hale Nohea is a memory care Type I Adult Residential Care Home that holds an Expanded Care license. Our state license allows for five residents who are at Care Home Level, two of which can be Expanded Care. Expanded Care residents are required to be monitored by a Certified Case Manager that works closely with Hale Nohea on a care plan. Our residents are provided round-the-clock care and assistance with every aspect of daily living. We are able to accommodate for hospice and have an "age-in-place" model. We have chosen to accept residents with Alzheimer's or Dementia related diseases ranging from stage 1-6 (click here for Alzheimer's Association of stages). This exclusivity allows us to provide the best possible care for our residents' through our knowledgeable staff who are trained to understand Alzheimer's and Dementia related diseases, its progression, and specialized techniques to minimize stress, and maximize comfort. We do this through regular daily routine. We closely monitor personal comfort by being observant to and sensitive to frustration and use redirection, gentle music, exercise, and the implementation of meaningful activities as basic tools for providing a positive and stimulating environment. Due to our high staff to resident ratio, we are able to provide the type of personalized attention to each of our residents that is essential when successfully caring for those with Alzheimer's and Dementia.

What is your staff to resident ratio
Hale Nohea is owned and operated by Patricia Mosher, RN, CRNA, CHRN, and Jocelyn Mosher O'Neill, her daughter, a Certified Nurse Aid who both reside in the neighborhood. Pat and Jocelyn oversee and supervise the professional staff at Hale Nohea and are "on call" 24 hours a day, 7 days a week. Hale Nohea's on-site Head CNA and Operations Manager Lei Vierra resides at Hale Nohea on the third level in her own section. Her duties include but are not limited to, staff management, medication ordering and monitoring, communication with residents doctors, communication with Pat & Jocelyn regarding any changes with the residents baseline, and overseeing staff charting. She is there during her off hours in emergencies and is limited to a 40 hour a week work schedule.

For five residents, two nurse aids are on duty during every morning shift and for a majority of the afternoon/ evening shift, and at least one nurse aide will on duty to meet the residents' needs for the overnight shift.

What are the sizes of the residents' rooms
See Photo Gallery for detail description on each room and virtual tour.

What is the admission process at Hale Nohea
1. The first step is to set an appointment with us to tour our facility, meet our staff, and become familiar with the type of services and care we provide.

2. If you are interested in our facility, it is important for us to understand the level of care your loved one requires. His or her needs must be evaluated in order to determine applicable monthly rates and eligibility. A security deposit equal to the monthly rate quoted is required.

3. An application must be completed by resident's guardian or legal representative (click here to download the application) and must be faxed, mailed, or emailed.

4. Prior to admission the following information is required by Physician or APRN:
   a. Current Physical Exam
   b. Current TB Clearance and Vaccine Record
   c. Level of Care Evaluation
   d. Medical and Personal History
   e. Self Preservation Statement
   f.  Medication List
   g. Physician's Orders

Click here to download the above forms (a-g)

Lastly, before the admission process is completed, we require that each resident have a legal representative, i.e. durable power of attorney for medical and financial decisions.

We will do our best to help make this process as comfortable for you and your loved one. This process can take a few days up to a week depending on Physician arrangements.

We Service the Following Cities and Towns: Honolulu | Hawaii | Oahu | Kaimuki | Kahala | Hawaii Kai | East Oahu | Diamond Head | Waikiki | Kailua | Kaneohe | Waipahu | Pearl City | Pearl Harbor | Haleiwa | Laie | Waimanalo | Waialua | Kapolei | Aiea | Kunia | Wahiawa | Camp HM Smith | Hickam Village | Kahuku | Barbers Point | Fort Shafter | Hauula | Manoa | Palolo | Ewa | Ewa Beach | Makaha | Kalihi | Moanalua | Makiki | Maunalani | Ala Moana | Aina Haina | Kauai | Maui | Molokai | Big Island | Lanai.